Frequently Asked Questions

Vision insurance helps cover the cost of eye care, including routine eye exams, and in may cases may help cover the cost of glasses or contact lenses. It's an easy way to take care of your eyesight every year.

Opting for vision insurance through your employer is a smart move because vision care is healthcare. Regular eye exams can catch early signs of serious conditions like glaucoma, diabetes or high blood pressure.

It's easy to get started, and even easier to use your benefits.

1. Create your VSP™ network provider account.
   Review your vision benefits and access your eligibility and coverage information at vsp.com.
2. Find a VSP™ network provider.
   Search thousands of VSP™ providers! Go to www.vsp.com/choicewithaffiliates or call 800-877-7195.
3. Visit eyeconic.com to shop eyewear online.
   Connect your VSP™ benefits, upload your prescription at checkout, and order your glasses or contacts following your exam.

Log in to your VSP™ account to review your VisionPlus benefits. Create an account at vsp.com or call VSP™ at 800-877-7195.

• Tell your provider that you have VisionPlus powered by VSP™ Vision Care.
• An ID Card is not necessary, but you can access your ID Card on vsp.com. Without an ID Card, the provider will need the patient's name, date of birth, and the last 4 digits of the Primary Insured's Social Security number.

Yes. If you go to an out-of-network provider, you may still be eligible for benefits. Call 800-877-7195 to see what those benefits may be.

If you go out-of-network, you can submit a claim for reimbursement within your account on vsp.com or call VSP™ at 800-877-7195 to request a claim/reimbursement form.

If your vision plan includes VisaNet, click here to search for providers within this network.

To view your specific benefits, you can access the Canopy Insurance Member Portal, which provides detailed information about your coverage.

Online Access:

• Register on the portal to create an account: If you haven't created an account yet, you can easily set one up by clicking on "Register" to Register as a Member/Individual. You will need your Contract Number, which is located on your Canopy ID Card.
• Log in: If you already have an account, log in to the Canopy Insurance portal to see a summary of your benefits. This includes your covered services, copays, deductibles, and out-of-pocket maximums.

You can also call our Customer Service Team for assistance at (205) 451-0444 Monday - Friday, 8am - 5pm CST.